Terms of service

Last Updated: September 28, 2026

Welcome to Mixiu Skin. These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, services, features, and related offerings.

Throughout these Terms, “Mixiu Skin,” “we,” “us,” and “our” refer to Mixiu Skin. “You” and “your” refer to visitors, customers, purchasers, and other users of our website or services.

By visiting our website, browsing our products, creating an order, completing a purchase, or otherwise using our services, you agree to these Terms and any policies incorporated into them by reference.

If you do not agree with these Terms, please discontinue use of our website and services.

1. ELIGIBILITY AND USE OF OUR STORE

By accessing or using our website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have obtained appropriate permission from a parent or legal guardian where required.

You may use our website and services only for lawful purposes.

You agree not to use our website, products, or services in violation of any applicable federal, state, local, or other law or regulation.

You must not introduce viruses, malware, malicious code, or other harmful technology into our website or systems.

We may suspend or restrict access where reasonably necessary to address fraud, unlawful activity, security concerns, abuse, or material violations of these Terms.

2. GENERAL CONDITIONS

We reserve the right to refuse, limit, or cancel service where permitted by applicable law and reasonably necessary to protect our customers, business, systems, or legal rights.

Information you provide through our website, other than protected payment information, may be transmitted across different networks or technically modified to meet network and device requirements.

Payment card information is handled through applicable payment-processing systems and is encrypted during transmission in accordance with the requirements of the relevant payment provider.

You may not reproduce, duplicate, copy, resell, distribute, or commercially exploit any portion of our website or services without our prior written authorization, except where permitted by law.

3. PRODUCT INFORMATION

Mixiu Skin strives to provide clear and accurate information about the products offered through our store.

Product information may include descriptions, photographs, specifications, ingredients, sizes, usage information, and other relevant details.

Although we make reasonable efforts to keep this information accurate, actual products may vary slightly due to:

Device or screen settings;

Lighting conditions;

Manufacturer updates;

Packaging revisions;

Production or batch variations; or

Other reasonable differences.

Manufacturer packaging, labeling, ingredients, or other product details may occasionally change. Customers should review the packaging and instructions included with the product before use.

We do not intentionally make false or misleading representations about the characteristics, ingredients, benefits, availability, source, or quantity of products offered through our store.

4. PRODUCT AVAILABILITY

Products may be available in limited quantities and may become unavailable without advance notice.

Displaying a product on our website does not guarantee continued availability.

We may reasonably modify or discontinue products, subject to applicable law.

If a purchased item becomes unavailable before fulfillment, we may contact you regarding the affected portion of the order and provide an appropriate refund where necessary.

5. PRICES, DISCOUNTS, AND PROMOTIONS

Prices displayed on our website are in the currency indicated at checkout unless otherwise stated.

Product prices may change from time to time.

Discounts, promotional offers, coupon codes, and other incentives may be subject to additional stated conditions, eligibility requirements, expiration dates, or limitations.

We strive to accurately display all prices and charges.

Applicable taxes, shipping charges, or other required charges will be disclosed during checkout where applicable.

If a genuine pricing, technical, or typographical error occurs, we may correct it where permitted by law. If the error materially affects an order that has already been paid, we may contact you regarding available options or cancel the affected item and issue an appropriate refund.

6. ORDERS

Submitting an order represents your request to purchase the selected products.

An automatically generated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

Orders may be subject to:

Payment authorization;

Product availability;

Billing verification;

Shipping address verification;

Fraud-prevention checks; and

Reasonable order-processing requirements.

Where permitted by law, we may decline, limit, or cancel an order involving suspected fraud, unauthorized payment, inventory errors, pricing errors, misuse of promotional offers, or material violations of these Terms.

If we cancel an order after payment has been successfully collected, an appropriate refund will be issued through the original payment method.

7. CUSTOMER ACCOUNT AND ORDER INFORMATION

You agree to provide current, accurate, and complete information when placing an order or otherwise interacting with our store.

This may include:

Full name;

Billing address;

Shipping address;

Email address;

Telephone number; and

Payment-related information.

You are responsible for reviewing order and shipping information before submitting your purchase.

If you identify an error after placing an order, contact us as soon as reasonably possible.

We cannot guarantee that an address, product, or order can be modified once fulfillment has begun or the shipment has been transferred to a carrier.

8. PAYMENT

Purchases must be completed using a payment method offered through our checkout system.

By submitting payment details, you represent that you are authorized to use the payment method provided.

Payment transactions may be processed by independent third-party payment providers.

Mixiu Skin is not responsible for transaction delays, declines, holds, or authorization failures caused solely by a financial institution, card issuer, or independent payment processor.

9. SHIPPING AND DELIVERY

Information regarding shipping methods, processing periods, shipping fees, estimated delivery times, and other fulfillment matters is provided in our Shipping Policy.

Delivery estimates are provided for informational purposes and are not guarantees unless expressly stated otherwise.

Delivery may be affected by circumstances including:

Carrier delays;

Severe weather;

Transportation interruptions;

Peak shopping periods;

Incorrect or incomplete shipping information;

Customs or import procedures; or

Other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Where an order is materially delayed or cannot be fulfilled, we will address the matter in accordance with our applicable policies and governing law.

10. RETURNS, REFUNDS, AND EXCHANGES

Our procedures and eligibility requirements for:

Returns;

Refunds;

Exchanges;

Order cancellations;

Incorrect items;

Damaged items; and

Other order-related issues

are described in our Return & Refund Policy.

Customers should review that policy before completing a purchase.

Nothing in these Terms is intended to waive, restrict, or eliminate consumer rights or remedies that cannot legally be waived.

11. PERSONAL INFORMATION AND PRIVACY

Our collection, use, processing, storage, and disclosure of personal information are governed by our Privacy Policy.

We encourage customers to review the Privacy Policy to understand how information is handled in connection with our website and services.

Use of certain payment, shipping, analytics, or other third-party services may also be subject to those providers' respective privacy practices.

12. THIRD-PARTY SERVICES

We may use independent service providers to support our ecommerce operations.

These services may include:

Website hosting;

Payment processing;

Order processing;

Fulfillment;

Shipping;

Analytics;

Customer communications;

Marketing; and

Technical services.

Third-party services may operate under their own terms, privacy policies, and business practices.

Our responsibility for independent third-party services is subject to applicable law.

13. THIRD-PARTY LINKS

Our website may include links to websites, resources, applications, or services operated by third parties.

These links may be provided for convenience or informational purposes.

Unless expressly stated otherwise, the presence of a third-party link does not mean that Mixiu Skin owns, operates, controls, or endorses that third party.

You should review the applicable terms and privacy policies before submitting information or completing transactions through third-party services.

14. CUSTOMER REVIEWS AND SUBMISSIONS

Customers may have the opportunity to submit reviews, feedback, photographs, comments, suggestions, or other content.

By submitting such content, you represent that:

You have the legal right to submit it;

It does not knowingly contain false or misleading statements;

It does not violate another person's rights; and

It complies with applicable law.

Submitted content must not contain unlawful, threatening, defamatory, fraudulent, obscene, infringing, malicious, or harmful material.

Where permitted by law, we may moderate or remove submissions that violate these Terms or interfere with the operation or security of our services.

15. INTELLECTUAL PROPERTY

Unless otherwise stated, original content belonging to Mixiu Skin, including our original branding, written content, graphics, logos, website elements, photographs, and other materials, is protected by applicable intellectual-property laws.

Our website is provided primarily for personal and non-commercial use.

You may not copy, reproduce, distribute, republish, modify, sell, or commercially exploit protected Mixiu Skin content without appropriate authorization, except where applicable law provides otherwise.

All trademarks and intellectual property belonging to third parties remain the property of their respective owners.

16. PROHIBITED USES

You may not use our website or services to:

Engage in fraud or unlawful conduct;

Intentionally provide materially false information;

Violate intellectual-property rights;

Violate privacy or data-protection rights;

Harass, threaten, abuse, or harm another person;

Introduce malware or malicious software;

Attempt unauthorized access to systems or accounts;

Circumvent security features;

Interfere with website functionality;

Collect information through unlawful means;

Impersonate another person or entity; or

Conduct automated activity that materially disrupts our services.

We may restrict or terminate access when reasonably necessary to prevent such activities.

17. ERRORS, INACCURACIES, AND OMISSIONS

Despite reasonable efforts to maintain accurate information, our website may occasionally contain errors, inaccuracies, or omissions relating to:

Product information;

Pricing;

Promotions;

Product availability;

Shipping fees;

Delivery estimates; or

Other store information.

We may correct such information where appropriate and permitted by applicable law.

When an error materially affects an existing order, we may contact the customer and provide appropriate options or remedies.

18. WEBSITE AVAILABILITY

We aim to keep our website available and functioning reliably.

However, uninterrupted or error-free service cannot always be guaranteed.

Access may temporarily be interrupted due to:

Scheduled maintenance;

Software updates;

Security measures;

Technical failures;

Third-party outages; or

Events outside our reasonable control.

We may modify or suspend website features where reasonably necessary and permitted by applicable law.

19. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our website and related services are provided on an “as is” and “as available” basis unless expressly stated otherwise.

We do not guarantee that our website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes warranties, protections, or legal rights that cannot lawfully be excluded.

Any express product warranties provided by a manufacturer or otherwise stated in connection with a product remain subject to their applicable terms.

20. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Mixiu Skin and its owners, employees, contractors, affiliates, representatives, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising solely from use of or inability to use our website or services.

Any limitation contained in this section applies only to the extent legally permitted.

Nothing in these Terms limits or excludes liability or consumer remedies where applicable law prohibits such limitation or exclusion.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Mixiu Skin and its owners, affiliates, employees, contractors, representatives, and service providers from claims, liabilities, losses, damages, and reasonable expenses resulting from:

Your material violation of these Terms;

Your unlawful use of our website or services; or

Your infringement of another person's rights.

This section applies only to the extent permitted by governing law.

22. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent legally permissible.

The remaining provisions will remain effective.

23. TERMINATION

These Terms remain effective while you access or use our website and services.

You may discontinue use of our services at any time.

We may suspend or terminate access where reasonably necessary because of fraud, unlawful activity, material violations of these Terms, security threats, or misuse of our services.

Rights and obligations that by their nature should continue after termination will survive termination.

24. ENTIRE AGREEMENT

These Terms, together with our applicable store policies, including our:

Shipping Policy;

Return & Refund Policy; and

Other applicable policies and notices,

constitute the terms governing your use of Mixiu Skin's website and services.

Our failure to immediately enforce a provision does not automatically constitute a waiver of that provision.

25. GOVERNING LAW

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the State of Texas.

Nothing in these Terms is intended to waive or restrict any mandatory rights, remedies, protections, or warranties available to consumers under applicable law.

Customers located outside Texas may also have rights under the mandatory consumer-protection laws applicable in their jurisdiction.

26. CHANGES TO THESE TERMS

We may revise these Terms periodically to reflect changes in:

Our business practices;

Products or services;

Website functionality;

Operational requirements; or

Applicable laws and regulations.

The current version will be made available through our website with an updated “Last Updated” date.

Material changes will apply prospectively where required by applicable law.

We encourage customers to review these Terms periodically.

27. CONTACT INFORMATION

If you have questions, concerns, complaints, or other inquiries regarding these Terms of Service, please contact:

Mixiu Skin
24610 Glen Loch Dr
Spring, TX 77380
United States

Email: support@mixiuskin.net
Phone: (832) 492-4676